4-STAR·Hong Kong

JEN Hong Kong by Shangri-La

508 Queens Road West Western District, Western DistrictHong Kong, 00001, Hongkong

JEN Hong Kong by Shangri-La — photo 1
JEN Hong Kong by Shangri-La — photo 2
JEN Hong Kong by Shangri-La — photo 3
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JEN Hong Kong by Shangri-La — photo 5
JEN Hong Kong by Shangri-La — photo 6
JEN Hong Kong by Shangri-La — photo 7
JEN Hong Kong by Shangri-La — photo 8

8 photos supplied by the property. No captions or room mapping provided.

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JEN Hong Kong by Shangri-La

508 Queens Road West Western District, Western DistrictHong Kong, 00001, Hongkong

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What we know about this stay

Reported by the property. Anything the supplier left blank is left out rather than guessed.

Class
4-starSupplier classification, not a guest score
Facilities
60Reported by the property

Facilities

60 reported by the property, de-duplicated and grouped into 9 areas. The wording is the property's own.

Arrival & front desk6
  • concierge service
  • contactless check-in/check-out
  • express check-in/check-out
  • Currency exchange
  • Luggage storage
  • Express check-in
Parking & access8
  • Lift
  • parking on site
  • Wheelchair accessible path of travel
  • Elevator
  • Parking
  • Private parking
  • Facilities for disabled guests
  • Parking (limited spaces)
Internet & workspace11
  • internet services
  • meeting/banquet facilities
  • wifi
  • Business centre
  • Fax/photocopying
  • Conference space size (meters) - 96
  • Conference space size (feet) - 1033
  • Banquet hall
  • Free wired Internet
  • Meeting rooms
  • Free WiFi
Food & drink5
  • physical distancing in dining areas
  • Bar
  • Number of coffee shops/cafes - 1
  • Room service
  • Number of bars/lounges - 1
Wellness & leisure6
  • outdoor pool (seasonal)
  • Fitness centre
  • Fitness
  • Pool with view
  • 24-hour fitness facilities
  • Outdoor seasonal pool
Rooms & housekeeping4
  • Safety Deposit Box
  • Air conditioning
  • Non-smoking throughout
  • Non-smoking rooms
Families & pets2
  • babysitting/child services
  • Family rooms
Cleaning & safety12
  • hand sanitizer in guest accommodation and key areas
  • staff follow all safety protocols as directed by local authorities
  • first aid kit available
  • all plates, cutlery, glasses and other tableware have been sanitized
  • guests have the option to cancel any cleaning services for their accommodation during their stay
  • physical distancing rules followed
  • Fire extinguishers
  • CCTV in common areas
  • CCTV outside property
  • Security alarm
  • Smoke alarms
  • 24-hour security
More facilities6
  • process in place to check health of guests
  • Toilet with grab rails
  • Emergency cord in bathroom
  • Smoke-free property
  • Wedding services
  • Tours/ticket assistance

What is near JEN Hong Kong by Shangri-La

Straight-line distances from this property's own coordinates. Each page lists the other hotels around that point.

About JEN Hong Kong by Shangri-La

The property's own description, reproduced as supplied.

Renovation work is taking place from Aug 2025 to March 2026 daily. The Club Lounge, rooftop pool and fitness center are under renovation. Offering commanding views of Victoria Harbour from its location on Hong Kong Island, JEN Hong Kong by Shangri-La provides elegant accommodation with free Wi-Fi and convenient location only steps away from HKU MTR Station. It features a 16-metre rooftop pool and a fully-equipped gym. Enjoy scenic views from the seating area. In-room comforts at JEN Hong Kong by Shangri-La include a flat-screen TV, charging stations and an attached bathroom with a bathtub or shower facility. Guests can recharge with a leisurely swim at the rooftop pool, featuring sweeping views of the city and the harbour. Staff can attend to business and childcare needs. Listed as a Bib Gourmand restaurant in Michelin Guide 2014, Café Malacca specialises in Malaysian and Singaporean street-style cuisine. Guests can dine in a casual yet stylish area, featuring long tables, day beds and an open kitchen. The regulation of disposable plastic tableware and other plastic products used in hotel guest rooms is in effect. Hotel has put plastic-free and refillable alternatives in service. Some items containing plastics will be available at a charge per regulation. Please note that rates for extra beds do not include breakfast. Kindly note that guests can take a metro and reach JEN Hong Kong by Shangri-La through Exit B2 of HKU MTR Station. Renovation work is taking place from Aug 2025 to March 2026 daily. The Club Lounge, rooftop pool and fitness centre are under renovation.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool is closed from Wed 31 Dec 2025 until Tue 31 Mar 2026 Fitness centre is closed from 2026-03-31 until 2025-12-31
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.

Description supplied by the property. Facilities are subject to availability and may be chargeable as per the hotel policy.

Attractions the property lists

Places the property names itself, without distances.

  • Hong Kong International Airport (HKG)
  • Central Market
  • IFC Mall
  • Victoria Harbour
  • Hong Kong Park
  • Hollywood Road
  • Soho
  • Mid-levels Escalators
  • Lan Kwai Fong
  • International Finance Centre
  • Landmark Shopping Area
  • Hong Kong - Macau Ferry Terminal
  • HSBC Hong Kong Headquarter Building
  • The Peak Tram
  • Central Ferry Piers
  • University of Hong Kong
  • Central Harbourfront Event Space
  • Cyberport
  • Peak Tower
  • Hong Kong Zoo and Botanical Gardens

Named by the property with no distance given. Measured distances are in the section above.

Other hotels in Hong Kong

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Frequently asked questions

JEN Hong Kong by Shangri-La, as the property and the supplier report it.

What is near JEN Hong Kong by Shangri-La?

Hong Kong Park (2.9 km), Hong Kong Airport (HKG) (3.3 km) and Victoria Harbour (4.1 km). Those are straight-line distances from the property's own coordinates, so they order the options rather than describe a route.

What facilities does JEN Hong Kong by Shangri-La have?

The property reports 60 facilities, including internet services, meeting/banquet facilities, Lift, wifi and concierge service. The full list is on this page.

How much does a room at JEN Hong Kong by Shangri-La cost?

Travafa does not publish a room rate on this page, because the rate depends on your dates, the room type and how far ahead you book. Search your dates and we quote JEN Hong Kong by Shangri-La live against the supplier — that quote is what you book at.